Microsoft Dynamics 365 - Sales - Sales Premium

Microsoft Dynamics Sales Premium. Sales Premium: Ideal for businesses that need a sales automation solution, along with AI-driven insights powered by conversational insights, relationship intelligence, and more. More information: Dynamics 365 Sales Premium. Dynamics 365 Sales Premium combines Dynamics 365 Sales Enterprise capabilities with AI-driven features. AI-driven features continually analyze the vast collection of customer interaction data already stored in your Dynamics 365 Sales and Microsoft 365 databases. This helps you better understand your business relationships, assess your activities based on past successes, and choosing the best way forward. In addition, it allows you to build strong relationships with your customers, act on information and close opportunities faster. When you subscribe to Dynamics 365 Sales Premium, you get the following capabilities in addition to Dynamics 365 Sales Enterprise capabilities: Guided selling: Guide salespeople on their next course of action with timely, actionable information. You can achieve this through the Sales Accelerator feature; Relationship intelligence: Build stronger customer relationships and advance relationships with AI-driven sales. Free up sellers' time by minimizing manual data entry with real-time, contextual suggestions for updating existing records and creating new records, making sure your data is always up to date. Take preventive measures to mitigate risks with a relationship state score. The following features are available: Wizard; Analysis and status of relationships; Who knows who; Conversation Information; Predictive Models: Increase conversion rates and win rate by using AI to prioritize leads and opportunities most likely to convert and buy. The following features are available: Predictive lead score; Predictive opportunity scoring; Predictive forecast. Dynamics 365 Sales enables sales reps to build strong relationships with their customers, take action based on insight, and close deals faster. Use Dynamics 365 Sales to monitor your accounts and contacts, feed your sales from lead to order, and create sales leads. You can also create marketing lists and campaigns, and follow service incidents associated with specific accounts or opportunities. This article provides an overview of capabilities in Dynamics 365 Sales.