Microsoft Dynamics 365 - Small and Medium Business - First application of Dynamics 365 - Customer Service Professional

Microsoft Dynamics 365 Customer Service Professional. Scale operations with Dynamics 365 Customer Service Professional. Streamline support with a solution that streamlines processes and improves customer experiences. Personalize service: Provide self-service portals so customers can resolve issues without needing help. Continuously improve experiences with insights into customer satisfaction; Empower Your Team: Accelerate onboarding and reduce escalations with intuitive agent experiences. Ensure agents can quickly resolve issues with knowledge-based incident management; Gain Actionable Insights: Use insights to optimize agent performance, gain a 360-degree view of customer journeys, and reduce operating costs.